Managing risk

This table reflects the group’s top risks as well as management’s responses to them.

Barloworld group top risks 2014 (in alphabetical order):

Key risks   Category of risk and management response
Acquisition underperformance
The risk of future net cash flows from acquisitions failing to realise the projections upon which the initial purchase consideration was based may lead to value destruction for shareholders and a need to impair the related goodwill or assets.
  Acquisition risk
– business acquisition policy and procedure is in place that sets out a structured approach and framework to be used when acquisitions are being made. This includes a preacquisition phase that includes the requirement to conduct a comprehensive strategic analysis of intended targets, development of acquisition criteria, both strategic and financial, and quantification of risk-adjusted value creation potential for the respective business unit and the group
– Following acquisitions, planning and task teams are established to focus on the realisation and management of possible synergies
Climate change and environmental stewardship
Barloworld considers a number of environmental related risks to its operations and value chain. These include climate change and related physical risks due to changing weather patterns; regulatory risks associated with greenhouse gas emissions; financial risks resulting from carbon taxes; operational risks due to constraints in energy supply and the availability of natural resources, such as water. The group identifies the predominant use of fossil-fuel based energy in its supply chain, operations, products and solutions as a risk to itself and its value chain.
  Environmental/operational/strategic/financial/ regulatory risk
– Minimise exposure through in-depth risk assessments and strategic responses. Ensure organisational resilience through aligned and integrated management activities and policies. These include:
– Implementation of aspirational efficiency improvement targets in non-renewable energy consumption and greenhouse gas emissions (scope 1 and 2) and focus on water stewardship
– Association with leading principals, provision of products and solutions with reduced environmental footprint and which assist customers achieve their sustainable development objectives
– Geographic, industry and product diversification
Competitor actions
Competitor actions will erode our competitive position and have a significant impact on the value we create for shareholders.
  Competitor risk
– Continually reduce costs by focusing on operational efficiencies and staff training
– Continually improve service and the provision of innovative solutions to customers
– Develop key customer plans which contain all the information and strategies to satisfy the customer
Currency volatility
Movement of currencies against one another, mainly the movement of other currencies against the rand which creates risks relative to the translation of non-rand profits, the marking-to-market of financial instruments taken out to hedge currency exposures and the cost of imports into South Africa.
  Financial risk
– The responsibility for monitoring and managing these risks is that of line management. A group treasury policy is in place which clearly sets out the philosophy of hedging and guideline parameters within which to operate, and permissible financial instruments to be utilised
– Preventive measures are implemented around determination of pricing mechanisms and structuring of commercial contracts to reduce the impact of any adverse currency fluctuations
Defined benefit scheme exposure
One of the key risks for the United Kingdom’s defined benefit scheme over the past few years has been the reduced real yield on AA-rated corporate bonds which is used to value the liabilities. In addition, increased life expectancy of members will have an adverse impact on the scheme’s funding position. Market volatility remains a risk, with 50% of the schemes assets invested in growth assets (largely equities), which includes 25% diversification into absolute return funds.

The year-end valuation resulted in the deficit increasing to £104 million, largely due to lower discount rates, which was partially offset by decreased inflation above expected investment returns and recovery plan payments by the company.

As the active members have reduced substantially, the trustee board will adopt more prudent assumptions in future in line with the maturity profile of the liabilities which will result in the scheme’s liabilities increasing in the actuarial valuation as compared to the accounting valuation.

  Market risk
– A suitably qualified representative board of trustees, which includes a professional independent trustee, exists which is responsible for regularly evaluating the effectiveness of investment decisions. Professional investment advisers are used to assist in the management of the investment portfolios with a view to conservatively preserving and enhancing fund valuations. Complex investment risk models are run by the investment advisers and actuaries to assess optimum risk balance. The actuary also conducts a formal triennial valuation with six-monthly updates
– Funding shortfalls are planned to be made up within sensible time frames via market-anticipated increased interest rates, positive returns on investments and additional contributions from the company agreed as part of a 10-year recovery plan to bring the fund back to full funding on an accounting basis
– The defined benefit scheme in the United Kingdom was closed to new members in 2002 and the scheme is now mature with only minimal active membership following the disposal of Handling UK. All new employees in the United Kingdom are automatically enrolled in the United Kingdom’s defined contribution scheme
– The company and trustees have agreed on a long-term strategy for reducing investment risk as and when appropriate. This includes an asset-liability matching policy which aims to reduce volatility of the funding level of the pension plan by investing in matching annuities (buy-ins) for pensioners which perform in line with the liabilities of the plan. In 2013, the fund purchased a buy-in representing approximately 12% of the liabilities
Dependence on principals and suppliers
Some of the businesses in the group are dependent on a small number of principals and/or suppliers.

Our success is therefore linked to their ongoing financial stability, the competitiveness and quality of their products and services and the availability of equipment to meet customers’ needs.

In order to ensure sustainable value creation, we depend on suppliers of infrastructure in the countries in which we operate. Most of our businesses are dependent, inter alia, on reliable power and water supply and appropriate transport networks.

  Strategic risk
– Add value by giving constant feedback to our principals on market movements and product competitiveness
– Continually improve/build our relationships with our principals and major suppliers and attempt to ensure that we are a preferred dealer/customer
– Provide excellent customer service and lead in our markets
– Build long-term partnerships with customers
– Supplier due diligence performed
– Build relationships with local authorities
– Align strategies and targets with those of our major principals as far as possible
Exposure to political risks, sanctions, terrorism and crime in the countries in which we operate
The group’s people and assets are spread through numerous countries around the world, while our activities are conducted in many more. The possibility exists that our people and assets, and the viability of the businesses, may be exposed to sanctions, acts of terrorism, political turmoil or crime in some of the regions in which the group operates, as well as in those that may be the subject of expansion. Business growth initiatives require that new markets and territories are the focus of our business expansion. These opportunities come with their own distinct risk exposures.
  Operational risk
– Minimise exposure in high-risk countries through in-depth risk assessments, coupled with the application of preventive and corrective risk-management activities
– Maintain flexible business models
– Maintain business continuity plans that incorporate emergency response actions, crisis management and business recovery plans specific to the businesses and the respective territories in which the businesses operate
Exposure to significant customers and dependence on channels to market
We are exposed to certain large customers and/or industries and well-established distribution and support channels that may change or consolidate.
  Market risk
– Build long-term partnerships with customers
– Develop customer solutions which differentiate and expand our offering from product-based businesses
– Diversify customer base
– Develop new channels
Occupational Health and Safety risks
Barloworld’s key asset is its employees. Occupational Health and Safety risk is the likelihood of a person being harmed or suffering adverse health effects if exposed to a hazard in the workplace.
  Employee/operational/strategic risk
– Minimise exposure through in-depth risk assessments, coupled with the application of preventive and corrective risk management activities and policies
– Training in accident prevention, accident response, emergency preparedness and the use of protective clothing and equipment, all with the aim of ensuring a safe workplace
Regulatory environment
Many of the group’s activities are governed by regulations. Due to the complexity and changing nature of these regulations across the industries and geographical spectrum of the group’s activities, there are challenges in staying abreast of all developments and maintaining full compliance.
  Regulatory risk
– Management is responsible for the ongoing monitoring of all pending and actual changes to the group’s regulatory environment. Due to the large number of jurisdictions which govern the group’s activities, this monitoring occurs in each relevant country of operation
– Where feasible, the group will comment on proposed changes to the regulatory environment that may adversely affect the group in a particular jurisdiction
Slow recovery of global economies
The effect of the slow recovery on our businesses, customers, suppliers and funders and the continued risk that funding constraints within the supply chains could result in a double-dip recession and/or impede growth. This, in turn, has lowered commodity prices and impacted mining company investments.
  Financial risk
– Inflationary pressures to be carefully monitored and managed, as appropriate, in each business
– Reduce costs and improve operating efficiencies
– Monitor our customers’ ability to spend and access credit
– Reduce working capital, limit capital expenditure and improve cash flow
– Secure adequate committed borrowing facilities
Strategic employee skills
Barloworld’s key asset is the intellectual capacity and skills of its employees. This necessitates ongoing management of the challenges regarding recruitment, succession planning, skills retention and development.
  Employee risk
– Barloworld has a defined Employee Value Proposition and methodology to align employees with the strategy of the organisation
– These identify and align all employee elements of a valuecreating organisation to ensure sustainable intellectual capacity and value-creation competence
– Through performance management systems, employees’ purpose, role, function and accountabilities are defined, and, using competency-based assessments, employees are regularly reviewed to ensure the appropriate skill sets are available to enable performance at optimum levels
– Investments in training resources and facilities are continuing to assist and encourage employees to enhance their levels of competence and performance
– An appropriate suite of reward and incentive schemes ensures recognition, value creation for employees and retention of high-performing employees

Barloworld’s 2014 CDP Climate Change and 2014 CDP Water disclosure responses
1.2