Barloworld - GRI Responses

INTEGRATED ANNUAL REPORT 2011

GRI RESPONSES

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Our response to GRI G3.1 is aligned with application level A+. This is with reference to the information disclosed in the printed integrated annual report as well as the information provided on this website.

Profile disclosure	Description	Page reference	On-line response
1. Strategy and analysis
1.1	Statement from the most senior decision-maker of the organisation.	10 - 13, 14 - 18	View response
1.2	Description of key impacts, risks and opportunities.	4 - 5, 7, 22 - 23, 38, 48, 58 - 61, 62 - 65, 67 - 69, 75 - 84, 85 - 91, 92 - 99, 215 - 220	View response
2. Organisational profile
2.1	Name of the organisation.	Barloworld Limited, IBC	View response
2.2	Primary brands, products, and/or services.	4 - 5	View response
2.3	Operational structure of the organisation, including main divisions, operating companies, subsidiaries and joint ventures.	4 - 5, 240, 242, 242, 243	View response
2.4	Location of organisation's headquarters.	144, IBC	View response
2.5	Number of countries where the organisation operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.	4 - 5, 6 - 7	View response
2.6	Nature of ownership and legal form.	122 -123, 144	View response
2.7	Markets served (including geographic breakdown, sectors served and types of customers/beneficiaries).	4 - 5, 6 - 7	View response
2.8	Scale of the reporting organisation.	2, 3, 4 - 5, 20, 36 - 37, 46 - 47, 92, 122 -123, 166 - 171	View response
2.9	Significant changes during the reporting period regarding size, structure or ownership.	Cover flap 229 - 232	View response
2.10	Awards received in the reporting period.	44, 48, 74, 107	View response
3. Report parameters
3.1	Reporting period (eg, fiscal/calendar year) for information provided.	Cover flap	View response
3.2	Date of most recent previous report (if any).	Cover flap	View response
3.3	Reporting cycle (annual, biennial etc)	Cover flap	View response
3.4	Contact point for questions regarding the report or its contents.	Cover flap, IBC	View response
3.5	Process for defining report content.	Cover flap	View response
3.6	Boundary of the report (eg, countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers).	Cover flap	View response
3.7	State any specific limitations on the scope or boundary of the report.	Cover flap	View response
3.8	Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organisations.	Cover flap, 146 - 147	View response
3.9	Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols.	Cover flap, 75 - 76, 229 - 232	View response
3.10	Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement.	36, 83, 84, 101, 229 - 232	View response
3.11	Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.	Cover flap, 229 - 232	View response
3.12	Table identifying the location of the Standard Disclosures in the report.	246 - 251	View response
3.13	Policy and current practice with regard to seeking external assurance for the report.	Cover flap, 102, 141	View response
4. Governance, commitments and engagement
4.1	Governance structure of the organisation, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organisational oversight.	Cover flap, 103 - 105, 109 - 111	View response
4.2	Indicate whether the Chair of the highest governance body is also an executive officer.	111	View response
4.3	For organisations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/ or non-executive members.	85, 104 - 105, 109 - 110	View response
4.4	Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.	67, 92, 99, 252, 253, 254, 255 - 262, 263, 264	View response
4.5	Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organisation's performance (including social and environmental performance).	117, 124 - 134	View response
4.6	Processes in place for the highest governance body to ensure conflicts of interest are avoided.	106, 108	View response
4.7	Process for determining the composition, qualifications and expertise of the members of the highest governance body for guiding the organisation's strategy on economic, environmental, and social topics, including any consideration of gender and other indicators of diversity.	109, 110	View response
4.8	Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.	58, 66, 75, 85, 106	View response
4.9	Procedures of the highest governance body for overseeing the organisation's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.	107¹, 107², 107³ 107⁴, 112, 114 - 115, 115 - 116	View response
4.10	Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance.	112	View response
4.11	Explanation of whether and how the precautionary approach or principle is addressed by the organisation.	–	View response
4.12	Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organisation subscribes or endorses.	Cover flap, 75, 85, 107, 108	View response
4.13	Memberships in associations (such as industry associations) and/or national/ international advocacy organisations in which the organisation; • Has positions in governance bodies • Participates in projects or committees • Provides substantive funding beyond routine membership dues or • Views membership as strategic.	68, 75	View response
4.14	List of stakeholder groups engaged by the organisation.	67 - 69	View response
4.15	Basis for identification and selection of stakeholders with whom to engage.	Cover flap, 66	View response
4.16	Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.	67 - 69	View response
4.17	Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns, including through its reporting.	67 - 69	View response
Environmental
Management approach			View response
EN1	Materials used by weight or volume.	82 - 83	View response
EN2	Percentage of materials used that are recycled input materials.	83	View response
EN3	Direct energy consumption by primary energy source.	20, 36, 46, 54, 76, 77¹, 77²	View response
EN4	Indirect energy consumption by primary source.	20, 36, 46, 54, 76, 77¹, 77²	View response
EN5	Energy saved due to conservation and efficiency improvements.	27, 48, 49, 55, 76, 78	View response
EN6	Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives.	27¹, 27², 40, 43, 45, 53, 70, 71, 75, 78	View response
EN7	Initiatives to reduce indirect energy consumption and reductions achieved.	27, 45, 51, 55, 78	View response
EN8	Total water withdrawal by source.	81	View response
EN9	Water sources significantly affected by withdrawal of water.	81	View response
EN10	Percentage and total volume of water recycled and reused.	27, 35, 45, 81, 82	View response
EN11	Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.	84	View response
EN12	Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.	–	View response
EN13	Habitats protected or restored.	–	View response
EN14	Strategies, current actions, and future plans for managing impacts on biodiversity.	–	View response
EN15	Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.	–	View response
EN16	Total direct and indirect greenhouse gas emissions by mass.	20, 36, 46, 54, 78 - 80	View response
EN17	Other relevant indirect greenhouse gas emissions by mass.	78	View response
EN18	Initiatives to reduce greenhouse gas emissions and reductions achieved.	27, 40, 43, 45, 51, 53, 55, 70 - 72, 75¹, 75², 78, 79, 80	View response
EN19	Emissions of ozone-depleting substances by mass.	78	View response
EN20	NOx, SOx, and other significant air emissions by type and mass.	78	View response
EN21	Total water discharge by quality and destination.	81	View response
EN22	Total mass of waste by type and disposal method.	83 - 84	View response
EN23	Total number and volume of significant spills.	84	View response
EN24	Mass of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.	84	View response
EN25	Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organisation's discharges of water and runoff.	81	View response
EN26	Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.	27, 40, 43, 45, 53, 70 - 71, 74, 82, 84	View response
EN27	Percentage of products sold and their packaging materials that are reclaimed by category.	84	View response
EN28	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.	84	View response
EN29	Significant environmental impacts of transporting products and other goods and materials used for the organisation's operations, and transporting members of the workforce.	–	View response
EN30	Total environmental protection expenditures and investments by type.	–	View response
Human rights
Management approach			View response
HR1	Percentage and total number of significant investment agreements and contracts that include human rights clauses or that have undergone human rights screening.	–	View response
HR2	Percentage of significant suppliers and contractors and other business partners that have undergone screening on human rights and actions taken.	–	View response
HR3	Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.	–	View response
HR4	Total number of incidents of discrimination and corrective actions taken.	86	View response
HR5	Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights.	94	View response
HR6	Operations and significant suppliers identified as having significant risk for incidents of child labour and measures taken to contribute to the effective abolition of child labour.	95	View response
HR7	Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of all forms of forced or compulsory labour.	95	View response
HR8	Percentage of security personnel trained in the organisation's policies or procedures concerning aspects of human rights that are relevant to operations.	–	View response
HR9	Total number of incidents of violations involving rights of indigenous people and actions taken.	–	View response
HR10	Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments.	–	View response
HR11	Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms.	–	View response
Labour practices and decent work
Management approach			View response
LA1	Total workforce by employment type, employment contract, and region broken down by gender.	20, 37, 47, 54, 85, 92	View response
LA2	Total number and rate of new employee hires, employee turnover by age group, gender, and region.	98, 99	View response
LA3	Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation.	–	View response
LA4	Percentage of employees covered by collective bargaining agreements.	94	View response
LA5	Minimum notice periods regarding significant operational changes, including whether it is specified in collective agreements.	94	View response
LA6	Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programmes.	–	View response
LA7	Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender.	20, 37, 47, 54, 94, 95	View response
LA8	Education, training, counselling, prevention, and risk-control programmes in place to assist workforce members, their families, or community members regarding serious diseases.	95	View response
LA9	Health and safety topics covered in formal agreements with trade unions.	–	View response
LA10	Average hours of training per year per employee by gender and employee category.	97, 98	View response
LA11	Programmes for skills management and lifelong learning that support the continued employability of employees and assists them in managing career endings.	95	View response
LA12	Percentage of employees receiving regular performance and career development reviews.	99	View response
LA13	Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.	85	View response
LA14	Ratio of basic salary of men to women by employee category by significant locations of operation.	93	View response
LA15	Return to work and retention rates after parental leave, by gender.	99	View response
Society
Management approach			View response
SO1	Percentage of operations with implemented local community engagement, impact assessments, and development programmes.	–	View response
SO2	Percentage and total number of business units analysed for risks related to corruption.	–	View response
SO3	Percentage of employees trained in organisation's anti-corruption policies and procedures.	–	View response
SO4	Actions taken in response to incidents of corruption.	–	View response
SO5	Public policy positions and participation in public policy development and lobbying.	68, 75	View response
SO6	Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.	–	View response
SO7	Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes.	–	View response
SO8	Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.	–	View response
SO9	Operations with significant potential or actual negative impacts on local communities.	–	View response
SO10	Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities.	–	View response
Product responsibility
Management approach			View response
PR1	Life-cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.	72 - 73	View response
PR2	Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.	–	View response
PR3	Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.	–	View response
PR4	Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes.	–	View response
PR5	Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.	38, 73 - 74	View response
PR6	Programmes for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.	74	View response
PR7	Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.	74	View response
PR8	Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.	74	View response
PR9	Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.	74	View response
Economic
Management approach			View response
EC1	Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.	2, 3, 101	View response
EC2	Financial implications and other risks and opportunities for the organisation's activities due to climate change.	78, 79	View response
EC3	Coverage of the organisation's defined benefit plan obligations.	63, 193 - 194	View response
EC4	Significant financial assistance received from government.	–	View response
EC5	Range of ratios of standard entry-level wage by gender compared to local minimum wage at significant locations of operation.	93	View response
EC6	Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.	87, 88 - 89	View response
EC7	Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.	85, 87, 92	View response
EC8	Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.	90	View response
EC9	Understanding and describing significant indirect economic impacts, including the extent of impacts.	88 - 91	View response