INTEGRATED ANNUAL REPORT 2011 GRI RESPONSES  

HR1 - HR11

  • HR 1 Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening.

    The board places a premium on advancing and protecting human rights. The board has, therefore, reconstituted its committees to create a social, ethics and transformation committee, in line with the South African Companies Act, to manage and monitor, among others, human rights issues. Regular reports on human rights performance will be tabled by management to this committee.

    Currently, while no specific record is kept of investment agreements that include human rights clauses, all such agreements in Barloworld are required to comply fully with legislation and fulfil the standards reflected in Barloworld’s ethics, codes and policies, including those to which it is a signatory. All agreements specifically include clauses covering employees. Comprehensive due-diligence processes are conducted for any significant investment and human rights issues are covered in this process.

    A similar approach applies to suppliers and contractors. The contracts of those that do not comply would be reviewed and the relationship ultimately terminated if shortcomings cannot be addressed. The group sources most of its products from leading global OEMs with established human rights policies and practices.

    Most business units and operations outsource their security arrangements to legitimate suppliers who belong to the relevant industry association. As with all other suppliers, they are expected to comply with the group’s ethics, values and the law.

    However, Barloworld recently introduced an ethics and compliance programme which sets the following standards:

    3.1.6 Upholding human rights
       
    a) Barloworld is a signatory to the United Nations Global Compact which contains ten principles. The first two principles deal with human rights and are:
      Businesses should support and respect the protection of internationally proclaimed human rights; and
      Should make sure that they are not complicit in human rights abuses.
       
    b) Barloworld upholds the South African Bill of Rights as detailed in Chapter 2 of the Constitution of South Africa.   The Bill of Rights “is a cornerstone of democracy in South Africa. It enshrines the rights of all people in our country and affirms the democratic values of human dignity, equality and freedom."
       
    c) The Barloworld Worldwide Code of Conduct includes our commitment to protect the health and safety of others and ourselves, to recognise and respect personal privacy and to be proactive members of our communities.  Through upholding the Code of Conduct, we envision a world made better by our actions.
       
    d) Significant suppliers, third party service providers and other business partners are screened for human rights by way of due diligence procedures conducted at the time of engagement and periodically thereafter, according to the assessed risk.
       
    e) Due diligence procedures incorporate an assessment of third party service providers, business partners and key suppliers.  The scope of the assessment includes human rights issues.
       
    f) Training is provided to our employees, to selected third party service providers and other business partners on human rights as identified by a risk assessment process.

    The programme also includes the following standard for suppliers and third parties to be applied throughout the group by 2015:

    Communication with suppliers and third parties

    ‘Contracts with suppliers, third party service providers and other business partners should be amended to include a condition that human rights are applied and upheld in all business dealings’

     

  • HR 2 Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken

    Although currently no specific human rights screening processes have taken place, all Barloworld suppliers are expected to comply with applicable legislation and fulfil the standards reflected in Barloworld’s ethics, codes and policies, including those to which it is a signatory.

    However, Barloworld recently introduced an ethics and compliance programme which sets the following standard:

    3.1.7 Upholding human rights
       
    a) Barloworld is a signatory to the United Nations Global Compact which contains ten principles. The first two principles deal with human rights and are:
      Businesses should support and respect the protection of internationally proclaimed human rights; and
      Should make sure that they are not complicit in human rights abuses.
       
    b) Barloworld upholds the South African Bill of Rights as detailed in Chapter 2 of the Constitution of South Africa.   The Bill of Rights “is a cornerstone of democracy in South Africa. It enshrines the rights of all people in our country and affirms the democratic values of human dignity, equality and freedom."
       
    c) The Barloworld Worldwide Code of Conduct includes our commitment to protect the health and safety of others and ourselves, to recognise and respect personal privacy and to be proactive members of our communities.  Through upholding the Code of Conduct, we envision a world made better by our actions.
       
    d) Significant suppliers, third party service providers and other business partners are screened for human rights by way of due diligence procedures conducted at the time of engagement and periodically thereafter, according to the assessed risk.
       
    e) Due diligence procedures incorporate an assessment of third party service providers, business partners and key suppliers.  The scope of the assessment includes human rights issues.
       
    f) Training is provided to our employees, to selected third party service providers and other business partners on human rights as identified by a risk assessment process.

    By representing leading global OEMs and brands, Barloworld participates in supply chains that conform to norms and regulations and aspire to the highest standards. If non-conforming suppliers were identified, appropriate action is taken.

    Such assessment is being incorporated into a holistic risk assessment and due-diligence process of third party service providers that is currently being developed in the group.

    Most business units and operations outsource their security arrangements to legitimate suppliers that belong to relevant industry association. As with all other suppliers, they are expected to comply with the group’s ethics, values and the law.

    Other partners, such as empowerment partners, are either incorporated into the operation of the company, in which case they comply with Barloworld standards, ethics and respect for human rights, or they are legitimate social partners.

     

  • HR 3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.

    No specific record is kept as numerous training programmes throughout the group address these matters directly or indirectly. Induction and orientation programmes address human rights as part of expected behaviour under the company’s ethics, codes, policies and procedures. All new employees participate in these programmes. Diversity workshops in South Africa address these issues, as do employment equity and work-skills planning processes.

    Training and awareness programmes are in place throughout the group to communicate the Barloworld world-wide code of conduct to all employees.

    This aspect is also addressed in the Barloworld Ethics and Compliance programme.

    Employees responsible for security are all trained in relevant practices and procedures.

     

  • HR 4 Total number of incidents of discrimination and corrective actions taken.

    Integrated annual report 2011 - Equality, empowerment and transformation

    Incidents are reported, actioned and monitored.

    In the Handling division, two cases in the US outstanding from 2010 were cleared during the year at no expense and, in South Africa, two cases were raised in 2011, all thoroughly investigated and closed. There was no need for any corrective action to be taken.

     

  • HR 5 Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights.

    Integrated annual report 2011 - Our people

    The board regards labour relations issues as important in the context of the advancing and protecting human rights. The board’s new social, ethics and transformation committee, is required by the South African Companies Act to deal with and monitor, among others, issues of human rights as they pertain to labour relations. Regular reports on the company’s human rights and labour relations performance will be tabled by management to this committee.

    Collective labour relations are constructively managed based on the principle of freedom of association. Employees may associate or not with representative organisations and trade unions. There are no operations where the right to exercise freedom of association and collective bargaining is at significant risk. There were no violations of freedom of association and collective bargaining during the year.
    By representing leading global OEMs and brands, Barloworld participates in supply chains that conform to norms and regulations and aspire to the highest standards. The group has not identified any significant suppliers or service providers, as material risks of violating such rights. If a non-conforming supplier was identified, appropriate action would be taken.

    This aspect will also be addressed in Barloworld Ethics and Compliance programme.

     

  • HR 6 Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor.

    Integrated annual report 2011 - Our people

    There is no child labour in any Barloworld operation. This would be contrary to the organisation’s values, policies, recruitment practices and illegal in the countries in which it operates. No Barloworld operations are identified as being at risk for any of these aspects. By representing leading global Original Equipment Manufacturers (OEMs) and brands Barloworld also participates in supply chains that conform to norms and regulations and aspire to the highest standards.

    The group has not identified any significant suppliers as being at risk of child labour. If a non-conforming supplier was identified, appropriate action would be taken.

    This aspect will be addressed in Barloworld Ethics and Compliance programme.

     

  • HR 7 Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor.

    Integrated annual report 2011 - Our people

    The board regards labour relations issues as important in the context of advancing and protecting human rights. The board has, created a social, ethics and transformation committee which is required by law to deal with and monitor, among others, issues of human rights as they relate to labour relations. Regular reports on the company’s human rights and labour relations performance will be tabled by management to this committee.

    There is no forced or compulsory labour in any Barloworld operation. This would be contrary to our values, policies, recruitment practices and illegal in the countries in which it operates. No Barloworld operations are identified as being at risk for any of these aspects. By representing leading global Original Equipment Manufacturers (OEMs) and brands, Barloworld participates in supply chains that conform to norms and regulations and aspire to the highest standards.

    The group has not identified any significant suppliers or service provider as having significant risks of forced or compulsory labour. If a non-conforming supplier was identified, appropriate action would be taken.

    This aspect will be addressed in Barloworld Ethics and Compliance programme.

     

  • HR 8 Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations.

    All outsourced security is to reputable, certified service providers who are required to be members of relevant industry associations. In some instances these are ISO 9001/2000 certified. Suppliers are continually assessed to ensure that all aspects of their service conform to legislation and to Barloworld’s ethics and standards, including those covering human dignity and human rights.

    To the extent that security is provided by Barloworld employees, all are trained in the group policies and procedures that address human rights.

    This aspect would also be addressed in the recently introduced Barloworld Ethics and Compliance programme.

     

  • HR 9 Total number of incidents of violations involving rights of indigenous people and actions taken.

    The board regards the advancing and protecting of human rights as an imperative. The board’s new social, ethics and transformation committee is required by law to manage and monitor, among others, human rights issues. Regular reports on the company’s human rights performance will be tabled by management to this committee.

    Indigenous rights are respected in all Barloworld operations. No related cases were made against the group in this regard during the year.

     

  • HR 10 Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments

    While no operations were subject to specific human rights reviews or impact assessments, all operations have implemented or are implementing a full review of their activities in the context of the Barloworld Ethics and Compliance programme.

     

  • HR 11 Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms

    There were no grievances during the year.

    All breaches of human rights are fully investigated and appropriate action taken in terms of the relevant policies and disciplinary procedures. Incidents are reported through appropriate management and executive structures, together with the action taken and outcome. Appropriate internal disciplinary action is taken against perpetrators which could include dismissal. Criminal behaviour is not tolerated and formal charges are laid.