Ethics and Integrity: 102-16 to 102-17

102-16: Values, principles, standards, and norms of behaviour
The reporting organization shall report the following information:
a. A description of the organization's values, principles, standards, and norms of behaviour.

Integrated Report:

Contents - Ethical conduct Building one Barloworld - Focus on execution and deliver Structured for value creation - Business Model Chairman's review Chairman's review Strategy and value creation - strategy - Managing for value to deliver on our medium-term strategy Licence to operate - Environmental stewardship Governance and remuneration - Governance review - Ethical leadership

Consolidated Annual Financial Statements:

Accounting policies

An ethical culture, integrity and our core values are contextualised in an overall framework.

The commitment to building and sustaining an ethical organisational culture is entrenched in the company's vision, mission, strategies and operations (See also 2018 Integrated report: Business model). The board assumes ultimate responsibility for the company's ethical performance by delegating to executive management the task of setting up a well-designed and properly implemented ethics management process.

In May 2011 the board approved an ethics and compliance framework for the group. This is designed to further entrench and integrate the requirements of good corporate governance throughout the group. The framework addresses governance standards and includes executive commitment to responsible leadership and the Barloworld Worldwide Code of Conduct, systems infrastructure and due diligence standards. The compliance standards provide the operational requirements for setting and maintaining policies, training, communication and reporting.

The business of the group and its relationship with stakeholders is governed by the Barloworld Worldwide Code of Conduct, a Code of Ethics and a group stakeholder policy, approved by the board.

The Worldwide Code of Conduct articulates Barloworld's commitment to doing business the right way, according to best practices, guided by the values of integrity, excellence, teamwork, commitment and sustainability. The Code of Ethics enjoins Barloworld directors, management, employees and stakeholders to obey the law, respect others, be fair, honest and protect the environment. The group stakeholder policy provides a stakeholder consultation and relationship management framework and guiding principles.

These guiding principles are supported by a group anti-fraud management policy and a suite of policies dealing with anti-bribery and corruption, including gifts and hospitality and due diligence of third party service providers.

A Supplier and Service Provider Code of Conduct has been developed and approved and has been implemented appropriately by the divisions.

The board and management understand that the company is not only an economic entity but a corporate citizen and, as such, it has a social and moral standing in society with all the responsibilities of that status.
The board is therefore responsible for ensuring that the group protects, enhances and invests in the wellbeing of the economy, society and the natural environment and pursues its activities within the limits of social, political and environmental responsibilities outlined in various international conventions.

See also Ethical leadership in 2018 Barloworld IR (governance report).
- Barloworld South African Operations’ dti’s B-BBEE scorecards:
Available on www.barloworld.com
102-17: Mechanisms for advice and concerns about ethics

The reporting organization shall report the following information:
a. A description of internal and external mechanisms for:
i. seeking advice about ethical and lawful behaviour, and organizational integrity;
ii. reporting concerns about unethical or unlawful behaviour, and organizational integrity.

Integrated Report:

Governance and remuneration - Governance review - Ethical leadership Governance and remuneration - Social ethics and transformation committee report - Ethics: The Ethics Line reporting

The Barloworld Worldwide Code of Conduct includes a guide on raising and reporting ethical issues, and actions that violate, or appear to violate the code. There is a confidential Barloworld Ethics line and group oversight of the investigations processes. The Barloworld Global Whistle–Blowing policy sets out the key mechanisms and controls for reporting these matters and provides all the relevant contact details. It states that Barloworld does not tolerate any form of occupational detriment to an employee for raising a concern or making a report in good faith and it also directs attention to grievance procedures where appropriate

Barloworld Limited: Leading Brands

GRI Content Index 2018

Ethics and Integrity: 102-16 to 102-17