Training and education: LA10 - LA12

  • LA10 Average hours of training per year per employee by gender and employee category.

    Integrated Report 2014:

    Training data is shown in the tables below.

    Average training hours – total group

    Occupational Level Ave Hours
    2014
    Ave Hours
    2013
    Ave Hours
    2012
    Ave Hours
    2011
    Board * 3.17 3.00 3.17 7.42
    Executive 22.72 4.02 8.19 16.63
    Senior Management 34.39 12.24 8.93 28.39
    Middle Management 28.06 21.74 27.29 35.44
    Skilled Upper 30.06 37.40 28.18 29.86
    Semi skilled/apprentices/trainees 56.80 38.55 53.14 38.45
    Labour/Unskilled 3.99 2.51 16.04 31.03
    Total  38.08 35.05 35.40 33.34
    Continuing operations 38.08 35.22 35.80 33.76

    * Excludes non-executive directors

    Note - categorisation of levels for Executive, Senior Management and Middle Management have changed for 2014 reporting period.

    Average Training Hours - Total Group Male vs Female

    Occupational Level Ave Hours Males 2014 Ave Hours Females 2014 Ave Hours Males 2013 Ave Hours Females 2013 Ave Hours Males 2012 Ave Hours Females 2012 Ave Hours Males 2011 Ave Hours Females 2011
    Board * 3.17   3.00 0.00 3.17 0.00 7.42 0.00
    Executive 18.99 45.14 3.69 12.00 8.28 6.00 16.42 22.00
    Senior Management 25.35 80.17 10.58 25.00 7.87 19.25 28.34 29.08
    Middle Management 23.32 38.14 21.26 22.85 25.69 31.23 35.20 36.06
    Skilled Upper 34.40 18.38 43.86 19.53 30.82 20.58 31.45 25.20
    Semi skilled/apprentices/trainees 62.25 32.52 41.40 25.49 58.88 29.78 42.18 24.29
    Labour/Unskilled 3.87 4.29 2.74 1.93 23.15 3.11 43.49 7.66
    Total  42.30 25.26 39.47 21.18 39.02 24.16 35.63 26.24
    Continuing operations 42.30 25.26 39.60 21.53 39.46 24.51 36.09 26.65

    * excludes non-executive directors

    Note - categorisation of levels for Executive, Senior Management and Middle Management has changed in 2014.


  • LA11 Programmes for skills management and lifelong learning that support the continued employability of employees and assists them in managing career endings.

    Integrated Report 2014:

    Training programmes include apprenticeships, learnerships, management and leadership development programmes, technical skills and sales skills, all of which develop lifelong skills and ensure the ongoing employability of employees.

    The group also conducts appropriate career-end programmes which include retirement planning, financial planning and life-skills.

    Assistance is provided to employees for involuntary terminations. This includes appropriate financial packages, assistance with job search, financial advice and access to existing wellness and support programmes.


  • LA12 Percentage of employees receiving regular performance and career development reviews.

    Integrated Report 2014:
    Corporate governance report 2014:

    Career reviews (including individual development plans 'DAPs/IDPs) take place throughout the group with 58.95% (11 563) of employees reviewed during the year. An Intellectual Capital Review takes place at the senior levels for all divisions.

    Career Review/DAP's - Total Group

      Male Female Total
    Board * 5 0 5
    Executive 20 5 25
    Senior Management 95 20 115
    Middle Management 1 160 596 1 756
    Skilled Upper 4 842 2 124 6 966
    Semi skilled/apprentices/trainees 2 031 538 2 569
    Labour/Unskilled 71 56 127
    Total 8 224 3 339 11 563

    * excludes non-executive directors

    Note - categorisation of levels for Executive, Senior Management and Middle Management has changed for the 2014 reporting period.

    Of the total workforce (19 616 employees), 41.9% (8 224 males) and 17% (3 339 females) received career reviews/individual development plans.

    55.7% (8 224 males) of the total male workforce (14 759 males), and 68.7% (3 339 females) of the total female workforce (4 857 females), received career reviews/individual development plans.

    Performance discussions

    Senior employees receive formal performance reviews, which are linked to balanced scorecards and remuneration. This does not take place at all levels as collective bargaining agreements cover sections of the workforce. 65% of employees received formal reviews in 2014.

    Performance reviews - Total Group

      Male Female Total
    Board * 6 0 6
    Executive 31 6 37
    Senior Management 123 25 148
    Middle Management 1 377 620 1 997
    Skilled Upper 5 306 1 806 7 112
    Semi skilled/apprentices/trainees 2 585 715 3 300
    Labour/Unskilled 120 58 178
    Total 9 548 3 230 12 778

    * excludes non-executive directors

    Note - categorisation of levels for Executive, Senior Management and Middle Management has changed for the 2014 reporting period.

    Of the total workforce (19 616 employees), 48.6% (9 548 males) and 16.5% (3 230 females) received performance reviews. 64.7% (9 548 males) of the total male workforce (14 759) and 66.5% (3 230 females) of the total female workforce (4 857 females) received performance reviews.